That Look
166 Boston Post Rd
East Lyme, CT 06333


Education & Outlook



2015 Educational Events: In March we hosted Patrick McIvor.  He is Goldwell's TechniCulture Director.  He shared a lot of ideas while we explored social media options.  Later in March Stephanie, Lori, Lisa, Tanya and Alyssa went to The International Beauty Show in NYC.  On May 18th all of our stylists went to Waters Edge to see Sam Villa demonstrate some great cuts and awesome braiding and finishing techniques.  Molly got to stay for a hands on review of the mornings demonstration.  In April Samantha, our newest stylist, attended Goldwell Core Formulations 1&2. On June 15th we had the pleasure of hosting Chris Baran, Redken's Artistic Director.  We had a great inspirational day of cutting and design work.  Chris also shared some great finishing techniques with our team.

 2014 Educational Events: In February we hosted a Goldwell Foundations  Class.  We explored in depth tips and techniques using Goldwells' Topchic and Colorance lines.  In March, Ginny, Carol, Stephanie, Lisa and Lori attended the International Beauty Show in NYC.  Later in March Shirley, Sarah, Carol, Lori, Courtney, Alyssa, Stephanie and Kaylee had fun at the shop during a KMS Freestyle Session. Working on each other at the salon, they got a chance to use and experience our KMS styling products.  We also hosted a Goldwell Kerasilk Demonstration to determine if we will add this to our service menu.

2013 Educational Events:  Sarah, Alyssa, Kaylee and Crystal attended a Sorme Make Up advanced Techniques session in February.  The International Beauty Show in NYC was in April.  Ginny, Alyssa, Stephanie, Carol, Lori, Lisa, Molly & Sue went and checked out the newest trending products available in our industry.  In May, Alicia Marcano, a Redken Colorist, traveled from Pennsylvania to share with us, her Color Inspiration and Hot Tips.  We hosted Laura Florez, from Goldwell  in May.  She met with Alyssa, Steph, Lori, Molly & Lisa.  They explored some Goldwell Foundations and  "Elumens" Color.  In October, Marie, Sarah, Alyssa & Crystal attended The Next Level, A multi distributer show with breakout education.  Alyssa & Sue traveled to LA for Goldwell Colorzoom.  Three days of competition and Goldwells 2014 trend launch.  We hosted a second Goldwell Elumens Foundations session for more of our colorists to explore the creative possibilities and brilliant long lasting color that Elumens provides.  Elumens color spectrum includes a full palette of primary and bright tones, excellent for color accent pieces.

2012 Educational Events:  In February Lisa, Kaylee, Molly, Sarah, Alyssa, Carol & Crystal attended a VIP Goldwell Color Trend Release, "ColorZoom FasciNature"  They got some great new techniques to deliver the newest trends in haircolor from Goldwell.  On April 9th we had the distinct pleasure of sharing our day with Sam Villa.  Sam is Redkens Design Artistic Director, and a great friend to all of us at That Look.  All of our staff attended and were inspired by Sam's incredible passion and talent.  From April 23-25, Courtney, Carol, Lisa, Kaylee & Amber studied at The Redken Exchange learning techniques to creat "Best Blondes".  On April 29 & 30th Ginny, Alyssa and Sue went to Providence for Weekend In The City where we got to preview Redken Chromatics Haircolor and see the newest techniques for haircolor and finishing by both Redken and Pureology artists.  The Next Level, a multi distributor show featuring assorted breakout classes and numerous manufacturers was attended by Molly, Ginny, Crystal, Diane, DeeDee, Kaylee, Alyssa and Stephanie.  The entire staff enjoyed Redken's Peter Millard in November.  He shared his organization and design ideas with our team.

2011 Educational Events:  The International Beauty Show is an opportunity to see what's new and trending in our industry.  Numerous classes are ongoing during this exciting event.  This year Ginny, Carol, Lisa, Lori, Steph P., Marie, Alyssa and Sue attended.  In March we hosted Omar Spina, for an In Salon Diagnostic Design Session.  Omar owns a salon in California and teaches for Redken doing platform work at shows and at The Exchange in NYC.  Carol, Lisa & Courtney attended 2 days of "Red Retention" at The Exchange in NYC.  Molly, Kaylee & Lisa attended The Next Level, an annual tri state distributer event with lots of the newest products and breakout education.  In October we hosted Melissa Johnson, a Redken Color Educator, we explored the new Redken Shades EQ Cream color.  Lisa, attended four days at The Exchange NYC for Total Design & Color Immersion.

2010 Educational Events:  In March Lori, Lisa , Ginny & Carol attended The International Beauty Show in NYC, new tools, tricks and techniques.  We hosted an In Salon Design class with Lauren Hagen.  Lauren shared some great new disconnection techniques to add swing and movement to all hair lengths and textures.  Alyssa, Lisa, Ginny, Sarah, Alice N. Carol, Sue, Marie & Robin attended Weekend In The City (at Foxwoods) with Sam Villa and Kris Sorbie, 2 days of new cut, color and finish techniques. Intense Color with Beth Minardi was attended by: Alyssa, Sarah, Marie, Steph M., Shirley, Ginny, Crystal, Couttney, Steph P., & Lisa.   Sue, Lori and Robin attended L'Oreal INOA Color demonstrations with Jo Blackwell.  INOA =Innovative No Ammonia Color with an oil based delivery system.  Ginny spent a day with Carmine Minardi and several other elite stylists from the region, roundtable format discussing color & design.  Carol, Lisa & Courtney attended "Coloring Out of Your Mind", 3 intense days at the Redken Exchange NYC.  Ginny, Crystal & Lisa attended The Next Level, a tri state distributer event with breakout education from several manufacturers.  Everyone attended an In Salon INOA Color Class as we launched this breakthrough product at That Look.

KERATIN SMOOTHING SYSTEM UPDATE (AUG. 2009)  We have decided to discontinue offering Keratin Smoothing Treatments.

 2009 Educational Events:  In January, Susan, Ginny, Lisa and Alyssa attended The Redken Symposium in Las Vegas.  March brought our second SWAP Event which focused on Customer Service.  The International Beauty Show in NYC was in April.  The IBS is an opportunity to see all kinds of new tools, tricks and techniques.  Courtney, Alyssa, Lisa, Steph M., Diane, Steph P., Susan, Sara B., Lori and Carol attended.  In May we hosted a Keratin Smoothing System Certification at That Look.  Get this new treatment to control frizz, add shine and smooth unruly hair.  Robin & Ginny were certified the end of 2008, joining them; Steph P., Alyssa, Lori, Lisa, Jen, Courtney, Steph M., Rachel, Sarah, Crystal, Ann and Alice N..  In June Steph P., Crystal, Diane, Carol & Shirley registered for an advanced Sorme Cosmetics Class which ended up being held at That Look.  Many more of our staff were able to participate.  Alyssa and Carol attended The Next Level in Providence, a multi distributer trade and education event.  Lots of break out education and new products.  Sarah, Courtney, Ginny and Lisa went to NYC for three days of classes at the Redken Exchange "Everything's Included" on 5th Ave!  Carol and Steph M. spent a day with Beth Minardi "Intense Color".

2008 Educational Events at That Look were kicked off on Feb with the Front Desk Team - Sue, Sara, Cyndie and Jenny- heading to Centerbrook for 2 days of training at Strategies.  In March Sue and Sara followed up with an additional 3 days of Management Success Training. The end of March brought our first SWAP (Salons With A Purpose) event, which was a full day packed with fun and new ideas. In April, 7 of the staff headed to Providence for a Weekend in the City Event.  An additional 6 of us headed to New York in April for the International Beauty Show. June brought John Yurkew to the salon for Mens Design. October brought Justin Isaac for two days of coloring with his Life, Art, Color classes. In November Ginny and Robin became Keratin Complex Hair Therapy Certified. This conditioning and smoothing service has become extremely popular.

 2007 Educational Events at That Look included updo styling and long hairdressing with Jay Roberts.  A great  two day styling and design session with Sam Villa in July.  Sam showed us two of his newest designs.  Modern versions of classic styles, boblike and shaglike. We revisited the bob in September when Sam asked us to participate in the first educational DVD in his ASPIRE Tour, "BOBOLOGY" filming in our salon with our staff as on camera stylists!  Stylists all over the globe are looking forward to it's release!  David Stanko spent two days with us, sharing his color knowledge, exploring newly launched tones and reinforcing our foiling techniques.  Off site training included Lisa traveling to The Redken Exchange NYC and becoming That Look's first Redken Certified Hair Colorist.  Lisa passed a comprehensive written, intense practical and scenario test based on Hair color Principles, Creative Color, Foil Placement and Color Correction.  Eight of us traveled to New Hampshire for The Redken Experience with Sam Villa and Kitty Victor.  Sue was asked to speak to a group of salon owners, sharing That Looks positive experiences with Redken and our Great Distributor, Masello Brothers.  Our Nail Department attended an all day hands on Hot Stone Therapy Session.  Hot Stone Therapy relieves tension and stress and eases aches and pain.  DeeDee, Diane & Myrna are looking very forward to sharing these rejuvenating services.

That Look Salon Earns Redken Educational Excellence Award!

  We are still celebrating the recognition bestowed upon us by Redken.  Every other year, during their Symposium, Redken hosts a special award ceremony paying tribute to the outstanding achievements of their Elite Salons.  Earning the Redken Educational Excellence Award makes us very proud, and inspires us to continue to invest ourselves passionately in our careers !

February, 2007  –  That Look Salon of East Lyme, Connecticut has won the prestigious Redken Educational Excellence Award. Owner Susan Parkinson was presented this honor at a reception during the 2007 Redken International Symposium in Las Vegas.
 That Look provides consistent in-salon training sessions for their staff, having recently hosted Chris Baran & Kris Sorbie together, Redken’s Global Artistic Directors of Design & Color respectively. In addition That Look Salon frequently attends classes at the Redken Exchange in New York City where they have participated in over 75 days of training in order to provide the best possible service for their guests.